Privacy Policy

Effective Date: January 1, 2025 · Orion JS LLC · contact@orion-js.com

This Privacy Policy describes how Orion JS LLC collects, uses, and protects the personal information you provide when accessing our website or using our services.

1. Information We Collect

We collect the following categories of personal data:

• Identity Data: Full name, company name, job title.
• Contact Data: Email address, phone number, mailing address.
• Financial Data: Payment card information (processed exclusively by Stripe; Orion JS LLC does not store raw card data).
• Usage Data: IP address, browser type, pages visited, time on page, referral source.
• Service Data: Data you upload or connect to our platform as part of your subscription or project engagement.

2. How We Use Your Data

We use your personal data to: process and fulfill your orders; provide and maintain our software services; send transactional emails (receipts, access credentials, service updates); respond to support inquiries; improve our platform and services; comply with legal obligations.

3. Data Sharing

We do not sell your personal data. We share data only with trusted third-party processors necessary to operate our services, including Stripe (payment processing), cloud hosting providers, and email delivery services. All processors are contractually bound to maintain confidentiality and security.

4. Data Security

We implement industry-standard security measures including TLS encryption in transit, AES-256 encryption at rest, and role-based access control. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. After account termination, we retain data for up to 12 months for legal compliance purposes, then securely delete it.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at contact@orion-js.com.

7. Cookies

Our website uses essential cookies for session management and analytics cookies (e.g., Google Analytics) to understand usage patterns. You may disable cookies through your browser settings.

8. Contact

Orion JS LLC · 1209 MOUNTAIN ROAD PL NE, STE R, ALBUQUERQUE, NM 87110 · contact@orion-js.com